Privacy Policy
At Veena JJ.com, we strive to ensure complete customer satisfaction. If you are not entirely satisfied with your purchase or if a transaction has been processed in error, you may be eligible for a refund. Refund requests must be made within 7 days of the original transaction date. Once a request is reviewed and approved, we will process the refund within 2–3 business days. Depending on your bank, the refunded amount may take an additional 5–7 working days to reflect in your account. Please note that certain services or products may be non-refundable, and refund eligibility is subject to the terms and conditions agreed upon at the time of purchase. For cancellations, please contact our support team at the earliest, and we will assist you based on the status of the order or service.
At Veena JJ, we prioritize your privacy and are dedicated to safeguarding your personal information. When you use our app, we collect personal details such as your name, email address, and phone number through registration or social logins. We also gather usage data, including your listening history, search activities, and playlist creations, as well as device information like your IP address and device identifiers to enhance your experience. Our app uses cookies and similar technologies to remember your preferences and track app performance. We utilize your information to provide and improve our services, communicate updates, and offer personalized recommendations. We do not sell or rent your personal information to third parties. We may share your data with trusted partners for technical support, analytics, or legal reasons as required by law. We implement robust security measures to protect your data from unauthorized access. By using Veena JJ, you agree to our privacy practices. For any questions or concerns, please contact us at support@veenajj.com.